- Q: Is breakfast included? Yes it’s included/Sorry it’s not included –> và giải thích thêm như khách có thể ăn sáng ở đâu gần đó.
- Q: Can I rent a scooter?A: Yes, sure! Our onsite team can help you with scooter rental. It usually costs around …. per day without petrol, including 2 helmets.
- Q: Can I check-in earlier than 2 PM?A: Please be informed that our check-in time is at 2 PM. Early check in will is subject to availability and might involve extra charge as well. We might not be able to promise any late check-out service at this point.
- Q: Can I leave the luggage before check in/after check out?
- Yes of course, you are most welcome to arrive at an earlier time, drop your luggage first and start exploring the area while waiting for your villa to be ready.
- Nếu bạn cho thuê căn hộ không có lễ tân không ai giữ đồ thì ghi là không nha.
- Q: Can I have a later check-out on my departure date? A: Please be informed that our check-out time is at 12noon. Late check-out is subject to availability and might involve extra charge as well. We might not be able to promise any late check-out service at this point however, you may leave the room and pack your luggage by noontime while our onsite team starts cleaning the room.
- Q: Can I contact you directly and see the property before I make a booking?A: Airbnb policy stated that we can not do a site visit before the booking confirmed for safety reasons. The exact address, direction, and details of the property will be given after you book the property.
- Q: I don’t have a credit card, can I pay directly on the spot?A: We prefer to take reservation on Airbnb. Airbnb accepts the following payment method: Credit Card & Pay Pal.
- Q: Is cleaning service that I paid is daily service? A:Sorry, this is just the cleaning service before you check in. If you want the daily service please let me know, there will be the surchage …$ each time.
- Q: Do we have new towels every day? Yes we provide the new towels everyday for your conform stay/ Sorry we only provide exactly number of towels according to how many people that you book.
Làm FAQ sẽ đỡ tốn rất nhiều thời gian cho chủ nhà trả lời từng câu hỏi một của khách. Nên để FAQ sau phần Other things to note. Đây là các FAQ có trong trường hợp của khách Nhung, các host airbnb có câu hỏi nào nữa thì cứ thêm vô nhé.